Chargeback
Thousands of traders around the world are facing the same problem – fraud Forex brokers. Such companies zero client account, merge his deposit, don’t pay his profit or just close. The situation with fund managers is not better: many of them are crooks too. What to do in such situations and is there any exit? If broker deceived and you lost money, do not despair! FxAdvice provides services of returning money from Forex and Binary brokers!
We will get back your money, if they were transferred via bank wire or online payment system. No fantastic – we use a chargeback service. Skilful conduct of business guarantees positive result!
Our goal – to return client’s money and to restore justice
FxAdvice – your reliable support in tough situations!
Get comprehensive consultation from a specialist
What is Included in the Refund Service from a Broker?
Free consultation
Creation of the requirement for money returning
Filling out all necessary forms and documents
Sending inquiries to banks/payment systems
Pressure on the fraud company
Full control over the progress of the case
Client gets reports about the work done on his email
Only after successful result of our work we charge a service fee. Its size depends on the amount of lost money and difficulty of a situation. It fluctuates within 5-30% of a deposit. The larger the sum, the lower our commission.
Accept payments via bank wires, cards, payment systems – any comfortable methods for you.
How Do We Return Money?
Through bank and online payment systems
If the term of the transfer is not longer than 540 days
Preparing documents takes from 2 weeks till 1 month
The procedure for disputing payment through the bank lasts from 60 to 90 days
The minimum amount is $3000
Profitable terms and absence of prepayments
Why It is Better to Ask Professionals for Help?
We have large experience: 10+ years in banking business and 5+ years of returning money
We have returned more than $1.7 mln since the foundation of the company
More than 130 clients have already got their money back
In 80% of cases we achieve full or partial return of money
We work not only with brokers, but with online casinos, gambling websites, etc.
How Does a Chargeback Look Like?
Step 1. The cardholder applies to FxAdvice, after acquaintance with the documents, our specialists assess the possibility of a chargeback.
- Prepare a protest for the transaction
- Contact the issuing bank and provide information on the transaction which the client wants to challenge
Step 2. Issuing bank
- Examines the cardholder’s right to refund
- If the application meets the requirements, it informs the buyer about the validity of its claim for a refund (in electronic form)
- Apply for chargeback
According to the rules of the bank, the processing of the application takes from 5 to 15 working days.
Step 3. Payment system Visa, MasterCard
- In electronic form, reviews applications (chargeback) for compliance with technical criteria
- If the data corresponds, then inform the buyer’s bank (in electronic form)
Step 4. Buyer’s Bank
Receives a response from the payment system, and forwards the request to the Online-seller bank
Step 5. Merchant
- Receives information about chargeback.
- If possible, under certain conditions, provides documents for challenging the chargeback.
- If these conditions are not met, the merchant must agree and accept the chargeback.
Step 6. Seller’s bank
- If the online-seller’s application is justified, then it prepares an application for the refusal of the chargeback
- Submits an application for challenging the chargeback to the system for mutual settlements (Visa, MasterCard or American Exchange)
Step 7. Issuing Bank
- If the seller’s bank disputes chargeback, then the issuing bank can send a chargeback application to the arbitration system for mutual settlements (Visa, MasterCard or American Exchange).
Step 8. Arbitration of payment system (Visa, MasterCard, American Exchange)
- View electronically the submission of an application from the issuing bank to arbitration for compliance with technical requirements.
- Make a decision that is binding on all parties involved.
Step 9. The card owner
- Gets information about the resolution of the dispute. If a decision is made in his favor, money is returned to his bank card.
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